Improve Employee Relations - Strengthen the Team

For the organization to perform better it is important that the employees are comfortable with each other, share a good rapport and work in close coordination towards a common objective. People feel responsible and motivated to do good work and enjoy their work rather than taking it as a burden.

It is important that the management promotes healthy employee relations at workplace to extract the best out of each individual. Competition is essential but it should not promote negativity or any kind of enmity among the employees.

To follow are some strategies for a healthy employee relationship in the organization.

Involve your team members: They should feel important and indispensable for the organization. An individual must be assigned responsibilities according to their interests and responsibilities. Don’t impose work on them. Let them willingly accept challenges. They must enjoy whatever they do otherwise they would end up fighting with their superiors and fellow workers.

Encourage individuals to share their work with each other: This way people tend to talk with each other more, discuss things among themselves and thus the comfort level increases. Let them work together and take decisions on their own. A team leader should intervene only in extreme cases of conflicts and severe misunderstandings.

Assign them targets and ask all your team members to contribute equally and achieve the target within the desired time frame. Motivate them to work in groups. This way employees have no other choice than to trust their fellow workers and take each other’s help as well. An employee must have the liberty to express his ideas and all of them should sit together to decide on something which would be beneficial to all.

One should try his level best that all the employees must have their lunch together at the same time. Half an hour to forty-five minutes must be dedicated to lunch and one should not discuss work during lunch time. There are other topics as well. Discuss movies, sports, shopping or any other thing under the sun. There will be no harm if the employees go out together once in a while for get-togethers, picnics or shopping. Ask them to bring their family members as well.

Encourage effective communication among the team members. It has been observed that poor communication leads to confusions and misunderstandings. The communication has to be precise and relevant. One should not play with words and be very specific about his expectations from his fellow workers as well as the organization. If you are not very happy with your colleague’s proposal, don’t keep things to yourself. Voice your opinion and do express your displeasure. It will definitely prevent a conflict among employees later and improve the relations among them. Be straightforward. Don’t pretend things just to please your boss. If you find anything unacceptable, discuss with your superior but in a polite way.

Written modes of communication must be promoted among the employees for better transparency. Verbal communication is not as reliable as written communication. The agendas, minutes of the meeting, important issues must be circulated among all through emails. Make sure that all the related employees are in the loop. Don’t communicate individually with any of the employees as the other one might feel neglected and left out.

Morning meetings is another effective way to improve the relation among the employees. Let everyone come together on a common platform and discuss whatever issues they have. The meetings must not be too formal. Allow the team members to bring their cups of coffee. Start your day with a positive mind. Greet everyone with a warm smile. Exchange greetings and compliments. If any of your team member is not in a pleasant mood, do take the initiative and ask what is wrong with him. Try your level best to provide him a solution.

Organize birthday parties, Christmas parties, New Year parties etc. at the workplace. These small initiatives actually go a long way in strengthening the bond among the employees. Ask all of them to decorate the office, their work stations and make all the necessary arrangements themselves. You will actually be surprised to find out that everyone would be ready with something or the other. Employees would actually take the initiative and organize things on their own. Let them enjoy with each other and have fun.

Praise the individual if he has done something exceptionally well. Reward him suitably. The names of the top performers must be displayed on the notice boards for others to draw inspiration from them. Encourage everyone to perform well to live up to the expectations of the superiors as well as the management.

A healthy relation among employees promotes a positive ambience at the work place and employees feel happy and satisfied at work. They look forward to going to office daily and also work hard to realize their team’s as well as organization’s goals. 

What are some things you do to build a better bond and increase productivity in your workplace? Let us know below.

How Do You Engage With, Retain and Motivate Employees?

Engagement is big in the HR consultancy market, yet there is a dearth of academic research in this area. We believe that engagement is more than a passing fad – it brings clear business benefits. Raising engagement levels, and maintaining them, takes time, effort, commitment and investment – it is not for the half-hearted.

What is engagement?

A clear view of the behaviors demonstrated by the engaged employee are:

• belief in the organization
• desire to work to make things better
• understanding of business context and the "bigger picture"
• respectful of, and helpful to, colleagues
• willingness to "go the extra mile"
• keeping up to date with developments in the field.

Engagement has clear overlaps with the more exhaustively researched concepts of commitment and organizational citizenship behavior, but there are also differences. In particular, engagement is two-way: organizations must work to engage the employee, who in turn has a choice about the level of engagement to offer the employer.

Engagement is defined as:

A positive attitude held by the employee towards the organization and its values. An engaged employee is aware of business context, and works with colleagues to improve performance within the job for the benefit of the organization. The organization must work to develop and nurture engagement, which requires a two-way relationship between employer and employee.

Measuring engagement:

Below are some sure signs of an engaged employee.

• a positive attitude towards, and pride in, the organization
• belief in the organization’s products/services
• a perception that the organization enables the employee to perform well
• a willingness to behave altruistically and be a good team player
• an understanding of the bigger picture and a willingness to go beyond the requirements of the job.

Engagement challenges

Levels can vary, in association with a variety of personal and job characteristics and with experiences at work. Some key observances are:

• engagement levels decline as employees get older – until they reach the oldest group (60 plus), where levels suddenly rise, and show this oldest group to be the most engaged of all
• minority ethnic respondents have higher engagement levels than their white colleagues
• managers and professionals tend to have higher engagement levels than their colleagues in supporting roles, although people in the latter group appear to owe greater loyalty to their profession than to the organization in which they practice their craft
• engagement levels decline as length of service increases
• having an accident or an injury at work, or experiencing harassment (particularly if the manager is the source of the harassment) both have a big negative impact on engagement
• employees who have a personal development plan, and who have received a formal performance appraisal within the past year, have significantly higher engagement levels than those who have not.

The above statements demonstrate that you need to work hard to prevent, and minimize the impact of, bad experiences. Companies also need to ensure that employees’ development needs (including the special needs of professionals) are taken seriously; paid attention to, and value the roles of, support staff; and to maintain the interest of longer-serving employees. The relatively high levels of engagement of the oldest employees, and of minority ethnic staff, suggest sources of untapped potential within some organizations.

What drives engagement?

Committed employees perform better. If we accept that engagement, as many believe, is "one step up" from commitment, it is clearly in the organization’s interests to understand the drivers of engagement. Many aspects of working life are strongly correlated with engagement levels. However, the strongest driver of all is a sense of feeling valued and involved. This has several key components:

• involvement in decision-making
• the extent to which employees feel able to voice their ideas, and managers listen to these views, and value employees’ contributions
• the opportunities employees have to develop their jobs
• the extent to which the organization is concerned for employees’ health and well-being.

In summary, it is critical to realize and support the importance of the "engaged" employee-manager relationship.

How do you engage your employees? We would love to hear what has been successful for you. Please respond below.

Accelerate Your Team-Building Initiatives

Whether you are an organization, or a professional responsible for facilitating the team-building process of a team or group, the following tips are ensured to give you some new ideas on how to accelerate your team-building initiatives:

Follow these tips and become a team of office Superhero’s!

Create a Common Vision
A common vision for all team members is essential for team-building and organizational success. Spend time visioning as a team - what you want to create and where you want to go. This visioning time should also enable you to celebrate your current successes!

Ask Yourself: How clear is our vision? Do all team members hold the same vision?

Develop Common Goals
Ensure that your organizational / project and program goals are understood and supported by all team members. All team members need to understand how their efforts are feeding into the larger objectives.

Ask Yourself: Do all team members know what role they play in supporting our larger team / organizational goals? Is everyone clear on what those goals are?

Clarify Roles and Responsibilities
One of the main challenges for organizations and groups to move ahead to where they really want to be is due to a lack of clarity on individual roles and responsibilities. Clarifying these roles can help in supporting and achieving your common vision and goals.

Ask yourself: "How clear is our staff in understanding their specific roles? Their specific responsibilities? Where do roles and responsibilities overlap between individual team members? Where do roles and responsibilities overlap with other departments?

Ensure Management Support
Supervisors and managers play a key role in "keeping the learning alive". Ensure that supervisors, managers and owners are following up with staff regarding what their needs are, and how team-building efforts can be enhanced. Managers also play a key role in ensuring that the learning from team-building initiatives is brought back to the office.

Ask yourself: What systems do we currently have in place to ensure that the learning is sustained? Can we discuss this in staff meetings? Do we have a coaching program in place?

Use Engaging Exercises
Team-building can be fun and challenging, supporting teams to reach their highest potential. Ensure that participants are engaged and challenged through the process. Consider bringing in an experienced external facilitator to support your efforts, and even run a train-the-trainer program with your staff.

Ask Yourself: What types of activities or exercises would work best for our team members? What are the topics of relevance for them?

Take it Out of the Office
Holding team-building sessions in the office can be disruptive and distracting. The lure of email, voice mail and urgent items often take precedence to a full team in-office experience. Reduce everyday distractions by holding team-building sessions outside of the office.

Ask Yourself: What type of environment would our staff team benefit from? Some organizations prefer a more "corporate" formal team-building session, while others embrace nature and the outdoors.

Create An Action Plan
Create an action plan to make the team-building part of your everyday work or life. Often retreat days or team-building programs have few links with everyday business or organizational objectives. Ensure that when designing the program you create links to the organization or to everyday life so that participants can "bring the learning home". This can be done by building into the program formal action planning time, and having managers follow up during regular staff meetings. Coaching can be leveraged to keep the "learning alive" after team-building events. Research whether individual, team or group coaching will work best for your organization.

Ask Yourself: What can we do to support and sustain individual and team action planning? What current systems do we have to revisit the action plans? Some examples may include staff meetings, manager check-ins, internal / external coaching.

Spend Time Learning What Your Team Members Need
Creating a group or organizational context where communication is open, and individual team members feel comfortable bringing their needs up, will make teambuilding efforts more focused and productive.

Find out exactly what team members are looking for to enhance their work and efforts before the team-building event. This can be done by the facilitator and / or the team-building committee, through email questionnaires, focus groups, or individual meetings.

One of the most common pitfalls of team-building initiatives is that it does not match the needs of the team. Ensure you invest enough time before the event itself to assess what team members really want.

Ask Yourself: What are the top three priorities for our team members? What is the best way to find this out from individual members?

Keep it Regular
Once a year team-building programs can do a lot for boosting morale on the short-term, but ask yourself, "What would it be like if we did something more often?” Imagine the results!

Using the same facilitator over successive programs can often give added traction to the event. Trust and understanding of the team is usually higher each successive event, when using the same facilitator.

Ask Yourself: What amount of time can we commit to team-building efforts in our organization this year? What will that look like?

Have Fun!
Most importantly, team-building initiatives should be fun and engaging for all staff members. They should be relevant and meaningful for the team. Design with the facilitator(s) what structure and topics will give your team the most leverage.

Ask Yourself: What would fun look like for us, given our organizational culture and philosophy?

Look to integrate some of these ideas and systems into your next team-building initiative, whether it is a retreat, team coaching, or a workshop, to build a more extraordinary, sustained, productive team.